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Open Your Privacy Policy Centre

Your bigboss88 Privacy Policy explains account data, cookie use, wallet records for Touch 'n Go, GrabPay, Boost dan FPX, and the steps we use to protect your profile…

Malaysia data careCookie choicesWallet record useAccess requests
bigboss88 Open Your Privacy Policy Centre
CONTACT PATHS

Open Privacy Contact Paths

Privacy questions should reach the team that can see account records, not a general mailbox without context.

Account chat Open the in-account chat when you can still access your profile.
Email request Email us if you cannot enter the account area or need a written privacy…
Security handover If you think your account data, phone number or email has changed without your…
ACCOUNT CARE

Browse Our Data Handling Steps

We write this policy around the work we actually do: account checks, wallet matching, cookie settings, support replies and security logs.

Account data

We collect details you provide when opening or maintaining your account, such as name, mobile number, email, account ID and verification files. These records help us confirm you are the account holder before we act on changes.

Wallet records

Touch 'n Go, GrabPay, Boost dan FPX activity may create transaction references, time stamps and status logs. We use those records to match your wallet activity, answer payment questions and keep an audit trail.

Cookie use

Cookies help us remember session status, language choice, device type and basic traffic patterns. You can change browser settings, but some account tools may need session cookies to keep your signed-in page working.

Security checks

We monitor login attempts, device signals, password changes and unusual account edits. These checks help us spot access issues and decide whether extra verification is needed before we release or change personal data.

Retention periods

We keep records for as long as needed for account service, payment matching, security checks, dispute handling and legal duties. When a record no longer has a valid purpose, we delete it or reduce direct identifiers.

Change requests

You may ask us to correct data that is wrong, view certain account records or close data we no longer need. We will confirm identity first and explain if any record must remain stored.

Explore Your Privacy Questions

These answers focus on how the policy applies to your account data, wallet records, cookies and privacy requests. They do not replace the full policy text, but they show how to act if you want access, correction, deletion or help with a security concern. Keep your account details private when you contact us.

We collect the details needed to create and protect your account, such as contact data, login records, device signals and verification files. We may also keep wallet references linked to Touch 'n Go, GrabPay, Boost dan FPX.

Payment records are part of your account data because they help us match deposits, withdrawals and support queries to the correct profile. We use references, time stamps and status logs rather than making your wallet activity public.

Yes, you can request access to certain account data by contacting us through chat or email. We will verify that the request comes from you, then explain what we can provide under applicable Malaysian law.

Send a correction request from your signed-in account where possible. If you cannot access it, email us with enough details to identify the profile, and we may ask for proof before changing privacy-related records.

Some cookies support login sessions, device checks, language choice and traffic measurement. You can manage cookies in your browser, although blocking session cookies may affect account pages that rely on a signed-in state.

We may share data with service providers that help with payment matching, identity checks, hosting, security monitoring, customer support or legal duties. They receive only the data needed for their task and must handle it with care.

Contact us with your account details and the data request you want handled. We will verify your identity, check whether any record must remain for payment, dispute, security or legal reasons, then explain the result.